For non-household customers

Business water, made comparable

Understand your annual usage and prepare to compare service, billing and price—not just a headline discount.

Eligible market1.2mbusiness, charity and public-sector customers

Eligible businesses, charities and public-sector organisations in England can choose their water and wastewater retailer. The wholesaler still operates the local pipes and treatment network.

Quick cost sense-check

Find annual usage in cubic metres on a recent bill. Divide the total annual variable charges by m³ to understand the blended usage cost, then separate fixed charges and service fees. This creates a comparable baseline before seeking quotes.

Low use example250 m³
Medium use2,500 m³
High use25,000 m³

What to compare

  • Water and wastewater unit rates
  • Fixed, meter and drainage charges
  • Billing frequency and consolidated billing
  • Meter-reading and consumption data services
  • Account management and complaint performance
  • Contract length, exit terms and price-review clauses

Who can switch?

In England, eligible non-household customers can choose a retailer. In Wales, eligibility is more limited and generally includes premises using at least 50 megalitres a year where the supply system belongs to a company mainly in Wales. Confirm current eligibility before entering a contract.

Commercial partner area

This page is ready for a transparent, compliant quote journey when a vetted business-water partner is appointed. It does not currently collect or sell visitor details.

Market facts: Ofwat business retail market. Ofwat reports that around 1.2 million business, charity and public-sector customers in England and Wales can choose a retailer, subject to eligibility.